Data privacy

Privacy Policy Iks Telecom. Our commitment in Iks Telecom is to offer quality services. As part of this commitment, we collect information about our users and visitors to the website in order to better serve you. Because we understand that your privacy is important, your privacy is also important to us. Whatever you buy from our store or online, you can be sure that we respect the confidentiality of personal information that identifies you with the information responsibly. As described in this Privacy Statement, we do not authorize the selling or renting of your personal information to third parties for their own business purposes. By using our site, you are accepting the practices described in this Privacy Statement. We may change or add to this statement. When that happens, we will post the revised statement here. Your use of our site after changes to this Privacy Policy constitutes acceptance of those changes. This Privacy Statement tells you what types of data users collect, how we use that information and how you can access and change your information. If you have further questions about the practices of privacy or would like more information please contact us on info@xtelecom.mk

What personal information do we collect from our customers?

Customer information is collected in order to better serve you, and we make reasonable efforts to ensure the security of your personal information and to treat them. We collect the personal data that users give us when they choose to buy product from Iks telecom or use our site. For example, when you are registering at the Iks Telecom, we will ask you to provide your name, email address, physical address and phone number. If you purchase a product, we will also ask you for the address of the sending and / or billing address. Registering at our site is required to purchase.

Other type of user data we collect?

If you ask us to ship a purchase to another person, we will ask you for the name and address or e-mail address of the person to whom you are sending or recommend the product as well as your name and contact information. Our system also monitors browser, Internet Service Provider (ISP) and IP address you use to access our site. To help us understand the use of our site by our visitors and improve your shopping experience, we also automatically collect information about how you are directed to the site, as you move through the site and that browse products as well as your purchasing activities. When a visitor requests a page or make order from the Iks telecom, our web servers automatically identify and log the HTTP request that is made to them as follows: • IP address of the site that may have referred. • Your IP address. • The Web site from which you linked to us. • The product identifier for version of browser (eg Internet Explorer 7.0). • OS you use (eg Mac OS, Windows, Linux).

How do we collect these data?

When you are registereing at our site, we are collecting your personal data in a special profile, and to this profile we are adding additional personal information as you are giving to us. We also collect information about your purchases and other uses of the site. We collect other information through the use of cookies.

How do we use cookies?

Cookies enhance our ability to serve you. Basically, they are pieces of text that a Web site (in this case, www.xtelecom.mk) stores on your computer. This cookies can be accessed through the website when you re-visit our site. There are two types of cookies: session cookies and persistent cookies. Session cookies terminate shortly after you terminate your internet session. Persistent cookies are stored on your hard drive until they expire or until they are deleted. Both types of cookies help provide an enhanced user experience because they remember when buying preferences, information on the checkout cart and your password. We understand that not everyone wants to allow the use of cookies. Option Help (Help) on the toolbar on most browsers will tell you how to disable cookies, but we recommend that you leave cookies turned on in order to take full advantage of buying at our site.

Whether visitors need to provide personal information to use our site?

There is no need for personal information to access or navigate around the site. However, you will be asked to register and provide personal data if you want to buy a particular product. Also personal information is required from us to request information or assistance or to use certain optional features of our site.

What if a visitor does not want to give us personal information via the Internet?

You have the right to look for products on our site

How do we protect the personal information of our customers?

All of your personal information is stored on servers with limited access. These servers maintain our hosting provider, and servers that store this data is stored in a locked facility with restricted access.

How we use information about our customers?

We use your personal information to process your orders. This includes, for example, to contact you to confirm your order, fulfilling the order and delivery. In addition, we will use the data to send you news from Iks telecom or other promotional information, or to respond to requests for information or assistance from our side. Also, we may use your personal information to improve our services and for other business purposes. For example, we periodically review customer information as part of servicing our accounts. We can also occasionally to inform you about the services we offer and to gather information on how we can improve. Finally, we analyze the information we receive from cookies in connection with our customers' access and navigation of our website as well as their activities browsing and purchasing to improve our services and shopping experiences to our customers.

How do we share personal information with third parties?

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. This can do in the following cases: (1) permitted or required by law; or (2) when attempts are made to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already occurred. The data is not provided to these companies for marketing purposes. In order to process your orders and requests, your name, address and sometimes your e-mail address or phone number available to other persons, such as companies and payment services for the delivery of shipments. As third parties may use agents, consultants and contractors to perform business functions on our behalf, including services for customer care, account servicing, customer research, marketing, provision of IT services and maintenance of records. These entities access to personal information about our users in order to perform these functions for us. We do not authorize them to use that information for any other purposes. In addition, we share personal information voluntarily when using certain optional features of our site. We reserve the right to share your personal information as is legally required or in cooperation with legal authorities to implement the General Conditions governing the use of this site or to protect the rights, property or safety of Iks Telecom and its customers

How we share other information with third parties?

We may share non-personal or data that does not identify the person our customers with a group of people who share personal information, as well as other third parties, such as vendors, advertisers and marketing companies.

How visitors to our site can check or change the information we collect about them?

At any time you can review your personal profile in Xtelecom and it can correct or update it by going to the My Account area of our website. In addition, you can change personal information such as shipping address or payment method in order by pressing the Check Out (logout). Our representatives Customer Care are also ready to assist you in checking or changing your personal profile or remove your name from our list of contacts.

Do we collect personal information from children?

Our site is not intended for use by children, and our Terms and conditions require you to have at least 18 years old to use the site.